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We Answer Your Calls Fast

  • When you need help you get a fast response
  • All calls are answered by a live, local POPP professional who is ready to match you with the right technologist
  • 90% of service calls are connected to a technologist with no wait
  • Most service issues are resolved on the first call
  • Same service technologist intentions, and we try to make it easy to reconnect to the last tech you spoke to
  • Call recording so we can re-listen to your questions and issues and instructions/orders to get it right
  • Service reps have access to a knowledgebase of troubleshooting information and checklists with over 500 entries
  • Service techs have easy/direct access to engineers for complex issues
  • Service order status is available

Test us! Call 763-797-7900

(tell the operator it’s a test)

POPP Multi-Talented Telecom Professionals Learn More Everyday

  • We embrace growth mindsets to learn Professional Thinking – Actions – Communication – and Everything Telecom
  • Are committed to building a good reputation personally and as a team

One new thing learned per hour = 8 new things learned everyday = 2000 new things learned every year.


  • Fast and accurate information and service for clients
  • Each technologist can earn more because they can do more
  • Learning is change and learning becomes a habit
  • POPP is a proactive learning organization