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POPP Professional People and Quality Practices

POPP Professional Optimistic Proactive People

All POPP team members are important. They represent all of us at POPP to everyone they communicate with.
POPP employee thoughts, actions, and communication skills create a good client experience and POPP company success. The POPP team appreciates clients and teammates every day.

POPP professional quality and teamwork practices to produce quality information and communication

  • Integrity – Earn trust – Learn and tell the truth using facts – Keep promises – Do good always
  • Always begin with the end in mind and do first things first
  • Communicate – Listen to understand and clarify, use precision words and client-friendly language/terms
  • Show you care with Current, Accurate, Relevant, Efficient (CARE) information
  • Use CARE information to show and tell how clients benefit from POPP services
  • Produce CARE information and enter into POPP client databases
  • Be proactive to learn and understand people’s roles and goals and predict what your actions cause and the effects
  • Prepare – Organize tomorrow today, organize tasks and time
  • Think Einstein – Make everything as simple as possible, but no simpler than required to do good
  • Teamwork – Trust and follow the proven process, steps, and checklists
  • POPP people are client-centered and love telecom and helping people
  • Their attitudes, knowledge, and communication skills build trust, confidence, and relationships every day!
  • We’ve been improving our telecom skills knowledge and proven processes since 1981
  • Serving and learning from over 4000 small business clients has provided the experience to know their telecom needs and develop the service tools and techniques to fulfill them
  • We know it’s the dedication to service after the sale and saving client time and money is what builds a winning reputation and culture, so that’s what we do!
  • A Minnesota company incorporated in 1981, headquartered in Golden Valley and locally owned and operated
  • Licensed by the FCC and MN PUC
  • Financially sound - no debt, profitable, fully-insured
  • POPP business practices are task, process, and checklist-driven
  • POPP is privately-owned and operated by Bill Popp since 1981. POPP has provided good technology, good service, and good prices for small businesses. Bill's focus is on helping small business people because small businesses employ our family and friends. When a small business succeeds, our entire community benefits. We consider serving you a privilege and an honor - THANK YOU!

POPP people genuinely care about the clients we serve. We understand that small and medium-sized businesses create an overwhelming percentage of the jobs here in the Twin Cities, and that our services play a critical role in their success. We are constantly designing win-win solutions, because when small business thrives, so does our community. 

  • We serve hundreds of non-profit organizations in the Twin Cities.

  • POPP has donated several telephone systems to local non-profit organizations.

  • We sponsor several events each year to raise money and awareness for local non-profit organizations. 

  • POPP employees are provided with paid volunteer time off (VTO) and are encouraged to use it!

  • POPP employees have enabled POPP to donate millions of dollars and thousands of volunteer hours since 1981.

  • Bill Popp is the founder of the Minnesota Military Family Foundation.  The MMFF is a community-supported fund founded in November 2004. Contributions are made by people who understand that there are many sacrifices that military families make and want to help soften the financial hardships that may occur, especially when a family member is deployed, by providing a financial safety net. As of July, 2023, over 2,500 military families have been helped. 
  • Bill and Teri Popp led the way to have the Military Family Tribute constructed. The Military Family Tribute, located on the State Capitol Mall in St. Paul, Minnesota, stands forever as a personal thank you to each spouse, significant other, child, parent, grandparent, sibling, and any other person a member or former member of our U.S. military defines as family, who provides the true foundation of support to our military personnel.

POPP People – Powered by Experience – Committed to Excellence – Driven by Process – Always Thankful

Reputation is Everything!